FAQ

Are you a parent?
How much does Kidvy cost?

Kidvy is highly customizable and pricing may vary depending on your center needs and size. Request a quote below and we will provide you with pricing and solution for your needs:

Request A Quote
Kidvy app sounds great, but can I afford to get on board?

You can't afford not to! For most programs, the savings on printing costs alone pay for both Kidvy and tablets. You will experience significant time savings with classroom documentation and parent communications, and occupancy rates will improve with this unique offering.

What do I need to get started with Kidvy?

All you need is a wireless internet connection and a tablet for each room. We'll take care of the rest!

Does Kidvy provide customer support?

Yes! Not only do we provide support, but we provide AMAZING customer service. When you join Kidvy you become part of our family, which means we take care of you.

What types of hardware does kidvy work on?

Kidvy works on all tablets, your home or office computer or laptop, as well as your smartphone. This means you can access it anytime, anywhere and at a price that works for you. We currently have programs using Kidvy on Android, and iOS (Apple).

Will Kidvy replace the paper daily sheets I provide to my parents?

Yes. For your younger age groups you can record activities such as sleep times, fluid and food intake, toileting and diapering, all of which will be summarized in a daily report for parents.

Are my staff going to spend more time on Kidvy and less time with the children?

In our extensive research, this was a common concern, which is why we designed the solution to be very quick for use in the child care environment. Child care and early learning programs that use Kidvy tell us over and over again how much time they save using it. They tell us it is unequivocally faster, allowing them to spend more time with the children in their programs.

Where is data stored and is it secure?

Kidvy data is stored on Google infrastructure. It is one of the most secure cloud computing environments available with highly secure data centers utilizing state-of the art electronic surveillance and access control systems, including 24x7 trained security guard protection.

Who has access to my data and is it private?

Kidvy takes privacy very seriously. All photos and videos of a child are posted only to the accounts of the parents or guardians of the child. No one else can access this information without express consent being provided by the parents or guardians. All account passwords are encrypted for additional security. For further information, please see our privacy policy.

Is my information backed up?

Yes, all of your information is automatically backed up on a daily basis.

Parent FAQ

Where do I download the app?

Head to your device's app store and search for "Kidvy", or access the links below. Then sign up and create your child profile for free.

Download for Android
Download for iOS

Is Kidvy free?

Yes, Kidvy is completely free for parents.

How do I link my child profile to the school?

Once you have created your child's profile, you need to ask the school for their unique ID number. Enter the ID within the app and the account will link automatically to the school.

Can I save the pictures and video on my device?

Yes, you can save all images and videos from your child's feed.

Who has access to my data and is it private?

Kidvy takes privacy very seriously. All photos and videos of a child are posted only to the accounts of the parents or guardians of the child. No one else can access this information without express consent being provided by the parents or guardians. All account passwords are encrypted for additional security. For further information, please see our privacy policy.

If I change my child to another school/daycare, can I still use the same profile?

Yes, all you need to do is get the new school's ID to link your account.

The Kidvy Team
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